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Shopping on Solebrity

Payments

Our partner brands and retailers accept all major credit and debit cards such as VISA, MasterCard, and American Express.

Delivery

Items are delivered directly to you from our partner brands and retailers. To view an estimated time of delivery for a product, please check your confirmation email and go to the product page for the item. As soon as your order ships, you will receive an email containing a tracking number from our partner brand or retailer. We are very selective on our partners and strive to quickly deliver the items to our customers. Some items (i.e. from partners like TomTop, AliExpress) can take up to 5 weeks because the items are shipped internationally.

Product Authenticity

We partner only with trusted retailers and brands and maintain a very high level of quality assurance. If you have any doubt of the authenticity of your product, please contact us immediately.

Buying Gently Used items on Solebrity

We partner with ThreadUp, an online consignment shop specializing in providing high quality like-new clothes at reliably low prices. These like-new items can only be shopped on the Gently Used channel under the Discover feature and will not appear in your product feed (or anywhere else in the App).

Buying Fashion On A Budget on Solebrity

We partner with TomTop and AliExpress, direct-from-China clothing providers at extremely low prices. Items can take up to 5 weeks for delivery. Solebrity cannot guarantee the quality of the items. These items can only be shopped on the Fashion On A Budget channel under the Discover feature and does not appear in your product feed (or anywhere else in the App).